Legal policies for The Quiet Catalyst
TERMS OF SERVICE
These terms and conditions (the “Terms and Conditions”) govern the use of thequietcatalyst.com (the “Site”)
The site is owned and operated by The Quiet Catalyst Ltd who provide coaching and consultancy services.
By using this site you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.
Acceptable use
All content published and made available on our site is the property of The Quiet Catalyst Limited and the site creators. This includes but is not limited to images text, logos, documents and anything that contributes to the composition of our Site.
You may not copy, duplicate or modify any part of the Site or any resources on the Site.
As a user of our Site you agree to use our Site legally and
not to violate any intellectual property rights of the site owners or any third party to the site or
act in any way that could be considered fraudulent
If you do not use this Site according to the law and these Terms and Conditions we may suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Confidentiality
Personal information that you give us will be treated confidentially in line with our Privacy Policy
Links to other websites
Our Site may contain links to 3rd party websites or services that we do not own or control. We are not responsible for the content, policies or practices of any third party website or service linked on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
The Quiet Catalyst Ltd and our directors, officers and affiliates will not be liable for any actions, claims, losses, damages liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law by using this site you indemnify and hold harmless The Quiet Catalyst Ltd and our directors officers and affiliates from any actions, claims, losses, damages, liabilities or expenses arising out of your use of our site or your violation of these Terms and Conditions.
Applicable law
These terms and conditions are governed by the law of England and Wales.
Dispute resolution
Subject to any exceptions identified in these Terms and Conditions if you and The Quiet Catalyst Ltd are unable to resolve any dispute through informal discussion then you and The Quiet Catalyst Ltd agreed to submit the issue before a mediator any mediator must be a neutral party acceptable to both you and The Quiet Catalyst Ltd. The decision of a mediator will not be binding. Notwithstanding any other provision these in these terms and conditions you and The Quiet Catalyst Ltd agree you both retain the right to bring an action in small claims court.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws these provisions will be deemed void and will be removed from these terms and conditions all other provisions will not be affected by the removal and the rest of the Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site.
We will notify users of changes to these terms and conditions by updating the notice on the Site.
Contact details
Please contact us if you have any questions or concerns: sarah@thequietcatalyst.com; The Quiet Catalyst LTD, B1 Vantage Park, Old Gloucester Road, Bristol, BS16 1GW.
PRIVACY POLICY
Privacy statement
The Quiet Catalyst Ltd (“we”) are committed to protecting your privacy. This policy sets out the basis on which any personal data that you provide to us or is collected from you will be processed by us.
Scope of this privacy policy
This policy applies to our use of data collected by us or provided by you in relation to your use of this website. It does not extend to any websites that may be accessed from this website. For purposes of the applicable Data Protection Laws The Quiet Catalyst Ltd is the “data controller”. This means that The Quiet Catalyst Ltd determines the purposes for which, and the manner in which your Data is processed.
How we collect Data
We collect data in the following ways
Data is given to us by you, and
Data is collected automatically
WHAT INFORMATION DO WE USE?
Information you give us
We currently collect and process the information that you give us by filling the contact form on our site or by corresponding with us by e mail or phone or other means. The type of information we currently collect is;
First and Last name, email address, telephone number
Most of the personal information we process is provided to us directly by you for one or more of the following reasons:
To organise and facilitate meetings both face to face and on line
To prepare a contract for services
For administration of invoices
To communicate information of interest relevant to the coaching services provided
To verify Continuing Professional Development with the International Coaching Federation.
Data Collected Automatically
Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
How we store your personal information
Your information is stored on secure protected servers with advanced encryption. Computers, phones or tablets used to access data have biometric and password security.
We will only keep your data for one year following the contract or service period. This is subject to longer retention periods required by law. We will then delete your data, recognising that there is a possibility that the data will remain archived for legal or tax purposes
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
If you make a request, we have one month to respond to you.
Please contact us at Sarah@thequietcatalyst.com if you wish to make a request.
If you have any concerns about our use of your personal information, you can contact us at
The Quiet Catalyst Ltd,
B1 Vantage Park, Old Gloucester Road, Bristol, BS16 1GW.
You can also complain to the ICO if you are unhappy with how we have used your data.
ICO website: https://www.ico.org.uk
Changes to this privacy policy
The Quiet Catalyst Ltd reserves the right to change this policy as deemed necessary or as may be required by law. Any changes will be posted on the website immediately and you deemed to have accepted the terms of the privacy policy on your first use of the Website following the updates.
This Privacy Policy was created on 28th March 2024
COOKIES POLICY
This website www.thequietcatalyst.com (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the accept button on Our Cookie pop-up. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie”
means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and, where applicable, the UK GDPR];
“personal data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”); and
“We/Us/Our”
means The Quiet Catalyst, a limited company registered in England under company number 15362767, whose registered address is B1 Vantage Park, Old Gloucester Road, Bristol, BS16 1GW.
Information About Us
Our Site is owned and operated by The Quiet Catalyst LTD a limited company registered in England under company number 15362767, whose registered address is B1 Vantage Park, Old Gloucester Road, Bristol, BS16 1GW.
Our Data Protection Officer is S.Manley and can be contacted by email at sarah@thequietcatalyst.com
We are a member of ICF (International Coaching Federation).
How Does Our Site Use Cookies?
Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site to provide you with a better experience and to improve Our Site by better understanding how you use it.
All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]
Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
Cookies on Our Site are not permanent and will expire.
For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy above.
For more specific details of the Cookies that We use, please refer to the table below.
Consent and Control
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
The links below provide instructions on how to control Cookies in all mainstream browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
Safari (iOS): https://support.apple.com/en-gb/HT201265
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
Changes to this Cookie Policy
We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
Further Information
If you would like to know more about how We use Cookies, please contact Us at sarah@thequietcatalyst.com
For more information about privacy, data protection and our terms and conditions, please see the terms above.
Attribution
This Cookie Policy has been created using a document template from www.simply-docs.co.uk.